Why is ISO certification important for cleaning and property management companies?

If you are a business that is not ISO certified then it can hamper your business reputation in addition to restricting your entry to newer markets and your ability to access a wider network of customers. However, if you adopt the certificate, you get an emblem of approval from an accredited body that your processes, services, and personnel are efficient.

This will undoubtedly boost your turnover growth and strengthen your organisation’s credibility. In fact, many organisations use their ISO certificate as an aid to boost their marketing efforts. If you do not believe us, simply login to one of your competitor’s websites to see if they have mentioned that they are ISO certified or not. For more information, we suggest reading the article on the benefits of ISO certification.

ISO certification for cleaning and property management

ISO standards are flexible enough and have a non-discriminatory approach so that any organisation, no matter how big or small they are, can benefit from its adaptation. So, even if you are a big business or just starting out, you can still benefit from achieving ISO certification as it will improve the credentials of your business, optimise productivity and streamline your work processes. Listed below are some examples of ISO standards that are the most fitting for your cleaning business:

ISO 9001 for cleaning and property management

The ISO 9001 standard is beneficial for cleaning organisations as it showcases a strong commitment to providing quality services and placing customer needs at the forefront of the company’s objectives. The Quality Management System (QMS) that is created on the basis of the standard is straightforward and easy to follow.

The basic principle behind the QMS is the Plan-Do-Check-Act cycle (ISO 9001 PDCA) cycle which helps service providers in delivering consistency in their job performance and reduces the scope of committing mistakes. Additionally, the standard helps organisations reap benefits such as better cost savings and lesser wastage. The article How to get ISO 9001 certification includes more tips.

ISO 45001 for cleaning and property management business

As a cleaning and property management business, you need to ensure that your customers and your employees are adequately protected against incidents. Common accidents that take place in the cleaning sector are falls, spills, and chemical burns.

The standard implements an Occupational Health and Safety Management System (OHSMS) that provides commercial cleaning organisations with effective measures to minimise the risk of accidents at the workplace, implement risk assessment procedures, adhere to proactive control and comply with health and safety legislation. We have already answered the question of what is ISO 45001 and provided complete information about it.

ISO 14001 for cleaning and property management

Environmentally conscious consumers will research a company before they hire it. This means that if you do not have ISO 14001, you are alienating yourself from a wide network of interconnected customers. Moreover, businesses in the cleaning industry have to step up their efforts to exhibit better management through eco-friendly practices such as minimised use of hazardous cleaning materials and responsible disposal of products.

The standard help to implement an Environmental Management System (EMS) that will teach you how to effectively utilise your resources, reduce the harmful effects of chemical waste on the environment and adhere to various regulatory obligations. ISO 14001 consultant Australia will help you to get more information. 

The procedure for ISO certification in Australia

An external auditor from a third-party accreditation body will visit your organisation to review your documentation and management system. After conducting an in-depth assessment, the auditor will give you a report highlighting the areas where you are lagging behind.

The report will also contain various suggestions to mitigate these issues. After a period of a few weeks, the auditor will come to your organisation and re-conduct the assessment. Based on your performance, you are either granted a certificate or given another extension period to rectify your weaknesses.

ISO consultant for cleaning and property management

An ISO consultant is an individual who has received professional training in the implementation of ISO standards. When you hire an ISO consultant, you will receive customised guidance that will allow you to create an effective and compliant management system that will clear the external audit in the first trial.