With over a million certified organisations across 170 countries, ISO 9001 is the international reference framework for the development and implementation of a quality management system (QMS).
Adequate preparation plays an important role in the overall success of the certification process and ensures the continual viability of the Quality Management System (QMS).
Developing the documentation is undoubtedly the most challenging step of the implementation process. To ensure the documents satisfy ISO 9001’s technical requirements, they must first be carefully read, interpreted and applied to the context of the organisation. Getting this step right is crucial to the success of the entire process.
The ISO Council offers a comprehensive All-In-One App/Software bundle, coupled with an army of industry specialists ready to take those complex tasks off your hands
Share your newly developed procedures with concerned staff and offer them assistance in making the adjustments and improvements necessary to transition from old to new work processes. A QMS’ success depends on its ability to convince staff members of the necessity for this change. New processes are more easily adopted when they offer palpable improvements over their predecessors.
When an organisation decides to use its own resources to go through the certification process, without external assistance
A hands-on consultant is one that ensures takes the necessary steps to ensure your organisation satisfies the standard’s requirements. Their job is done when you achieve certification.
A hands-off consultant is in charge of making sure your organisation satisfies the certification requirements without actually implementing any changes themselves.
An internal audit is a feedback mechanism that allows an organisation’s leadership to assess the effectiveness of the implementation of their ISO 9001 system. This is done through observation of work processes, employee interviews, and the examination of records. The goal is to ensure that all processes within the organisation are running effectively and in harmony with to the requirements of the ISO 9001 standard as it applies to your organisation’s context. An internal audit generally takes place prior to, and in preparation for the certification audit or anytime an organisation wishes to assess its compliance with the ISO 9001 standard requirements.
Audit checklist is a term used to describe a document that is developed during the audit planning phase. It contains a detailed list of all the action items that must be completed during the audit.
A Lead Auditor is an ISO certified auditor responsible for leading the audit team.
Audit training is an internal audit preparation training that provides the tools and techniques required to perform an effective assessment of the compliance of your quality management system (QMS).
A certification audit is the final but most decisive stage of the ISO 9001 certification process. It is conducted by an ISO Registrar to verify your QMS’ compliance with all elements of the ISO 9001 standard. If all goes well, the audit will result in a ‘Pass’ and an ISO 9001 certificate will be issued to your organisation with a validity of 3 years. However, if non-conformances are identified, ample time will be given to the organisation to correct them. Once they have been addressed, the auditor will make their recommendation for certification to be granted.
ISO certification gives your organisation competitive edge. By helping you increase operational efficiency and overall product consistency, your business credibility and authority will soar to new heights.
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