Whether you’re the CEO or your team’s leader, you’d know that keeping all your members involved and updated with business improvements is crucial to your company’s success. Effective communication helps keep everyone on the same page. It’s also an excellent way to empower everyone and help them become team players. 

Besides the latest business news and strategies, you should update your colleagues with the International Organisation for Standardization (ISO) certification. ISO 9001 helps all companies enhance the quality of their work by implementing quality management. 

If you want to become a more reliable and efficient group leader, this article will explain why you should update your members about the process, particularly the ISO 9001 certification. 

1. Achieve a Greater Sense of Teamwork

You’ve heard the motto “Teamwork makes the dream work,” which especially applies to businesses today in our ever-competitive industry. It means ensuring your team works cohesively and encouraging them to use their unique skills and expertise to meet company goals. And you push them to work towards your common objective by engaging them with an ISO 9001 consulting team. 

Besides improving your company’s reputation and enhancing quality, becoming ISO-certified has a significant advantage in establishing a shared objective. Once you’ve discussed with an expert certification specialist and identified the areas needing improvement, you can communicate your refined goals to your team and collaborate with them to achieve them. That way, your group will function efficiently, and you will witness an improvement in the quality of your work.

2. Make Your Team Members Feel Supported and Confident

Your team members deserve to feel supported and confident in their abilities, mainly because they’ve worked hard alongside you to help achieve a common goal. You can empower them by implementing a new quality management system. However, it requires a new training plan for team members.

Depending on your business type, you can provide training sessions as a group or individually. This updated training plan will help team members enhance their skills and feel more confident in their roles, whether working as a team or independently.

3. Help Your Team Be More Involved and Motivated at Work

Change is inevitable, and businesses will eventually experience that too. Although it may be essential for progress, coping with new processes can be daunting for your team members, especially if your organisation gets an ISO certification. 

Although feeling nervous as a team member may be understandable, you must learn to be strong and keep them posted on new processes. You must also schedule training sessions to improve efficiency and confidence. That way, you can increase motivation and lead to higher-quality output.

4. Strengthen the Feedback Loop between Superiors and Team Members

When implementing new ISO practices and processes, you must establish a feedback system within the team, as people can resist change due to uncertainty and discomfort. You should also know that everyone will have differing opinions about the new processes, which can be positive or negative. For those reasons, you should have open conversations with your team. 

You can open a dialogue with your team by sending a feedback form, placing a feedback box in the staff room, and adding a feedback session to your monthly staff meetings. You should also bring their feedback on board to adjust processes and practices.

5. Make Your Team Members Look Forward to More Recognition and Career Progression

Offering incentives allows team members to learn and follow new processes, boosts morale, and motivates them to work harder. You can also create a rewards system after getting ISO certified. 

Conclusion

Getting an ISO certification can be exciting and promising for your business, but this new change can be daunting for your team members. You can help them engage with the new process by ensuring clear communication, providing training sessions, and creating a rewards system. 

If your company needs professional ISO 9001 consulting in Australia, call The ISO Council! Our firm provides ISO certification services and other industry standards. Contact us now!